Privacy Policy
Effective Date: August 26, 2026
Wecare Supplies Limited respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, email, WhatsApp, or other business communication channels.
1. Information We Collect
When you contact us or submit an inquiry, we may collect the following information:
- Your name
- Company name
- Country or region
- Email address
- Phone number
- WhatsApp number
- Machine brand and model
- Cartridge requirements
- Order quantity and destination
- Any other information you choose to provide in your message
We may also collect basic technical information such as browser type, device type, pages visited, and general website usage data if analytics tools are used on the website.
2. How We Use Your Information
We use the information you provide for business communication and customer support purposes, including:
- Responding to your inquiry
- Confirming cartridge compatibility
- Recommending suitable 45A ink cartridge solutions
- Preparing quotations
- Arranging samples, orders, or shipping communication
- Providing after-sales and technical support
- Improving our website, products, and services
3. Business Communication
By submitting an inquiry through our website, email, WhatsApp, or other contact channels, you agree that Wecare Supplies Limited may contact you regarding your inquiry, product requirements, quotation, or related business communication.
4. Information Sharing
We do not sell your personal information.
We may share necessary information only with trusted internal team members, technical support staff, logistics partners, or service providers when required to respond to your inquiry, process orders, arrange shipping, or provide customer service.
5. Cookies and Analytics
Our website may use cookies or analytics tools to understand website traffic, improve user experience, and optimize website performance.
You may disable cookies in your browser settings, but some website functions may not work properly.
6. Data Protection
We take reasonable measures to protect the information you provide from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We may retain inquiry and communication information for as long as necessary to support business communication, customer service, record keeping, and legal or compliance requirements.
8. Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable business, legal, or compliance requirements.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: